Senior Account Operations Manager

Job Summary

A company is looking for a Sr. Account Operations Manager.

Key Responsibilities:

• Manage key customer relationships and lead internal support teams to deliver solutions that meet customer expectations
• Establish and maintain relationships with internal teams to understand and meet customer requirements, coordinating activities as needed
• Serve as the primary contact for program support, ensuring customer satisfaction and compliance with contractual agreements

Required Qualifications:

• Degree or equivalent experience
• 4+ years of relevant business experience
• Knowledge of healthcare, pharmacy, or biopharma is a plus
• Experience working with customers and cross-functional teams
• Prior experience in account management or leadership is preferred