Senior Associate of Strategy Operations

Job Summary

A company is looking for a Strategy & Operations Senior Associate to enhance fraud dispute processes and templates.

Key Responsibilities

• Lead iterative improvements to dispute templates to enhance accuracy and user clarity
• Implement updates and improvements in HTML-based templates to streamline workflows
• Analyze dispute outcomes to identify improvement opportunities and measure success

Required Qualifications

• 3 years of experience in operations, strategy, or analytics roles
• Proven ability to manage performance improvements and implement operational solutions
• Proficiency in HTML with experience editing and maintaining templates
• Strong data analysis skills (SQL, Excel) to evaluate process effectiveness
• Bachelor's degree or equivalent experience