Senior Clinical Coordinator

Job Summary

A company is looking for a Senior Clinical Administrative Coordinator for the Community Transitions Program.

Key Responsibilities

• Conduct initial telephonic triage and transfer calls to the clinical team for assessment
• Document pertinent information accurately and provide excellent customer service
• Maintain compliance with HIPAA regulations and meet quality and productivity metrics

Required Qualifications

• High School Diploma / GED or equivalent work experience
• 1+ years of call center or telephonic customer service experience, preferably in healthcare
• 1+ years of healthcare experience or social work/community outreach experience
• 1+ years of experience with the Medicare or Medicaid populations
• Proficiency in Microsoft Word, Excel, and Outlook