Senior Customer Engineer

Job Summary

A company is looking for a Senior Customer Engineer with expertise in CI/CD, Infrastructure as Code, and database architectures.

Key Responsibilities

• Resolve complex customer issues across the CI/CD stack and provide advanced technical guidance
• Troubleshoot infrastructure automation and pipeline misconfigurations, leading incident triage and root cause analysis
• Create and improve tooling for automating common tasks and maintain detailed documentation for internal and external use

Required Qualifications

• 5-7 years of experience in a customer-facing engineering role, DevOps, or SRE
• Deep experience with FinOps products and data-centric tools
• Proficient in Linux systems, networking, and distributed architectures
• Hands-on experience with Kubernetes and cloud-native ecosystems
• Familiarity with major cloud platforms (AWS, GCP, Azure) and observability tools