Senior Customer Service Specialist

Job Summary

A company is looking for a Specialist-Customer Service Senior.

Key Responsibilities:

• Facilitate physician referrals and appointment scheduling across multiple entry points
• Serve as the primary contact for marketing activities and fulfill related requests
• Provide immediate access and resolution for patients contacting referral services

Qualifications:

• High school diploma or equivalent required
• Minimum of two years of customer service experience
• Prior experience in the medical field required
• Strong interpersonal skills to interact professionally with patients and staff