Support Coordinator

Job Summary

A company is looking for a Support Coordinator - UMI.

Key Responsibilities

• Assist care/case managers with non-clinical activities such as managing authorizations and creating cases
• Provide telephonic outreach to members, providers, and community organizations regarding care coordination
• Document member information accurately and comply with HIPAA and regulatory guidelines

Required Qualifications

• High School diploma or GED from an accredited institution
• Prior experience in a customer service environment
• Working experience in a fast-paced environment
• Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook