Senior Customer Success Architect

Job Summary

A company is looking for a Senior Customer Success Systems Architect.

Key Responsibilities

• Design and architect scalable and efficient customer success systems
• Integrate various customer success platforms and implement new systems based on business requirements
• Ensure data integrity across platforms and develop dashboards for customer success metrics

Required Qualifications

• Associates degree or equivalent experience required; Bachelor's degree in Computer Science preferred
• 3+ years of hands-on experience with data technologies and cloud environments
• Proficiency in SQL, scripting languages, and customer-focused platforms like Salesforce and Tableau
• Strong understanding of CRM systems and customer success strategies
• Prior experience in a technical customer-facing role within a software company is essential