Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities

• Develop and execute strategic adoption plans for large customers, aligning success goals with business objectives
• Build trusted relationships through strategic conversations and long-term planning
• Analyze customer opportunities to drive platform growth and deliver training sessions

Required Qualifications

• 10+ years of experience in payments or procurement systems
• Deep expertise in Payment and/or Procurement platforms
• Proven success with SaaS solutions, particularly similar platforms
• Strong preference for experience in software demos; bachelor's degree or equivalent required