Senior Director of Client Success

Job Summary

A company is looking for a Senior Director of Client Success.

Key Responsibilities

• Manage daily and weekly activities, pipelines, forecasts, and closed deals to ensure account retention and upsell growth
• Establish and monitor goals for account teams to improve performance linked to company objectives
• Assist in recruiting, coaching, and retaining top account management talent while collaborating with Product teams

Required Qualifications, Training, and Education

• 7+ years of experience managing account/relationship managers, preferably in an advertising agency or marketing technology environment
• 5+ years of experience in digital marketing and/or automotive marketing
• Bachelor's degree required
• Experience with Google Suite tools, including Google Ads and Google Analytics
• Proven ability to lead teams through change and drive internal improvements