Senior Director of Operations

Job Summary

A company is looking for a Senior Director of Operations to lead and optimize operational processes across ABA therapy centers.

Key Responsibilities

• Oversee and refine scheduling systems to maximize clinician and client availability
• Directly manage Operations Managers and Center Support Specialists, ensuring consistent practices
• Develop and monitor key performance indicators (KPIs) for efficiency and client service delivery

Required Qualifications

• 8+ years of progressive operational leadership experience, preferably in ABA therapy or healthcare services
• Strong background in scheduling optimization and workforce management
• Experience managing large teams and multi-site operations
• Highly analytical with expertise in data-driven decision-making
• Ability to thrive in a fast-paced, high-growth environment