Job Summary
A company is looking for a Senior Lifecycle Associate who will shape the customer journey and drive lifecycle marketing strategies.
Key Responsibilities
- Drive lifecycle strategy by implementing initiatives focused on conversion, engagement, retention, and revenue generation
- Oversee the creation and optimization of multi-channel campaigns, ensuring consistent messaging and enhancing the customer experience
- Analyze performance metrics and deliver actionable insights to inform future marketing strategies
Required Qualifications
- 3-5 years of experience in Lifecycle/CRM marketing with ownership of customer communications
- Expertise in email and SMS automation platforms and working knowledge of HTML and Java-based template languages
- Strong analytical skills with a history of leveraging data to drive strategy
- Excellent project management skills with the ability to balance multiple initiatives
- Startup-minded with a proactive approach and comfort in a fast-paced environment
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