Senior Operations Engineer

Job Summary

A company is looking for a Senior Operations Engineer to support its internal tools and technologies.

Key Responsibilities

• Develop and execute IT scaling strategies and technical innovations
• Improve user experience through collaboration and technical initiatives
• Provide support for IT needs across global offices and manage project completion

Required Qualifications

• 5+ years of experience in a customer-facing support role
• 5+ years of experience with workflow automation and tooling
• 3+ years of experience in an IT environment or IT project management
• Experience with collaboration technology and AV systems
• Technical design and process flow documentation experience