Operations Manager

Job Summary

A company is looking for an Operations Manager - Project Management.

Key Responsibilities

• Lead operational projects to ensure timelines and deliverables are met
• Extract insights from surveys to inform operational and customer service improvements
• Design and optimize business processes and workflows

Required Qualifications

• Proven expertise in project management and coordination
• Strong analytical skills with a focus on data-driven decision-making
• Experience in business operations or analytics within hospitality, tech, or a similar environment
• Ability to facilitate collaboration across cross-functional teams
• Experience managing feedback loops to enhance engagement and satisfaction