Senior Renewals Manager

Job Summary

A company is looking for a Senior Renewals Manager to drive customer retention and growth.

Key Responsibilities

• Partner with Customer Success Managers to educate customers on product value
• Negotiate renewal terms and assess customer health to ensure successful partnerships
• Collaborate with Account Executives to drive growth during renewal periods

Required Qualifications

• 5+ years of renewals experience in a SaaS/Tech environment
• 5+ years of customer management or sales experience, particularly in renewals
• Experience with Salesforce and familiarity with contract negotiations
• Strong commercial and technical aptitude
• Ability to navigate legal discussions with various stakeholders