Senior Technical Account Manager

Job Summary

A company is looking for a Senior Technical Account Manager.

Key Responsibilities

• Own the post-sale technical relationship with customer stakeholders and provide strategic technical guidance
• Build and maintain positive customer relationships through regular meetings and collaboration with cross-functional teams
• Identify and manage customer risk while training customers on product usage and engaging them for additional use cases

Required Qualifications

• Minimum 4 years of customer-facing experience in cybersecurity software/technology
• Hands-on experience with technologies such as Endpoint Security, Network Security, and SaaS Security
• Strong understanding of internet protocols and data formats
• Familiarity with common Security and Compliance frameworks
• Self-motivated with a customer-focused approach