Senior Technical Support Engineer

Job Summary

A company is looking for a Senior Technical Support Engineer.

Key Responsibilities

• Provide technical direction and leadership in support and enhancement of products
• Act as a technical subject matter expert and mentor junior team members
• Manage critical situations and assist in the resolution of complex technical issues

Required Qualifications

• 8+ years of experience in technical support or a similar role
• Deep technical knowledge of z/OS mainframes and related database/application development platforms
• Experience with SQL, Data Virtualization, and CDC
• Knowledge of operating systems such as Windows, Unix, and Linux
• Ability to work after hours, weekends, and holidays as needed