Service Coordinator

Job Summary

A company is looking for a CareIQ Service Coordinator I.

Key Responsibilities

• Provide telephonic customer service in a high-volume call-center environment
• Complete accurate data review and entry, and verify treatment documentation
• Ensure all case stakeholders are regularly updated and meet departmental production expectations

Required Qualifications

• High School diploma
• Prior work experience in a detail-oriented customer service environment
• Ability to learn and operate corporate proprietary systems
• Computer proficiency with MS Office and proprietary systems
• Ability to maintain a professional demeanor during complex telephonic conversations