South Carolina Healthcare Advocate

Job Summary

A company is looking for a Remote Healthcare Customer Service Advocate.

Key Responsibilities:

• Manage inbound and outbound calls, providing information on membership options, benefits, and account status
• Review, verify, and process membership applications efficiently
• Maintain and update member information in CRM systems, ensuring data integrity and accuracy

Required Qualifications:

• High School Diploma or General Education Degree (GED) required
• 2-4 years of experience in health insurance, customer service, call center, medical office, or healthcare-related field
• Knowledge of healthcare medical terminology
• Proficiency in Microsoft Office Suite and experience with CRM systems
• Ability to clear a background check