Support Engineer

Job Summary

A company is looking for a Support Engineer to contribute to customer success and provide technical support.

Key Responsibilities:

• Analyze and resolve technical issues on the network and partner eCommerce platforms
• Reproduce issues, identify problems in source code, and develop tooling for engineering teams
• Document knowledge articles and collaborate with engineering teams to address complex technical challenges

Required Qualifications:

• At least 2 years of programming experience, preferably in JavaScript or Python
• Expertise in HTML, JavaScript, CSS, SQL, and PHP
• Experience with shell commands
• Undergraduate degree in Computer Science or equivalent technical experience
• Experience using or building APIs and integrating software solutions