Patient Access Specialist

Job Summary

A company is looking for a Patient Access Specialist to provide customer service and coordinate patient appointments.

Key Responsibilities

• Answer inbound calls and provide front-line customer service to patients, physicians, and staff
• Schedule and coordinate simple and complex patient appointments for various clinics
• Prioritize patient problems and provide appropriate instructions to ensure positive outcomes

Required Qualifications

• High School diploma or GED
• Demonstrated customer service experience in a medical or fast-paced retail environment
• Call center experience preferred