Support Services Representative

Job Summary

A company is looking for a Support Services Representative.

Key Responsibilities

• Process a high volume of incoming customer inquiries through various communication channels
• Resolve inquiries related to login issues, billing, technical problems, and service questions
• Document customer interactions and maintain records in the Customer Relationship Management system

Required Qualifications

• High School Diploma and a minimum of one year of customer-facing work experience
• Ability to understand a variety of technologies and platforms
• Self-motivated with demonstrated initiative
• Experience in a fast-paced environment with strong organizational skills
• Flexible and remote workday opportunities available