Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Serve as the main point of contact for customer account management
• Build and maintain strong client relationships and coordinate cross-functional support teams
• Prepare reports on account status and manage client implementations or issue escalations

Required Qualifications

• Proven work experience in account management or a relevant role
• Solid experience with CRM software and ticketing systems
• Ability to contribute to a positive team environment and exceed quality standards
• Experience delivering client-focused solutions that meet customer needs
• BA/BS degree in Business Administration, Sales, or a relevant field is a plus