Technical Support Consultant

Job Summary

A company is looking for a Technical Support Consultant to assist clients and resolve technical issues.

Key Responsibilities

• Organize and manage customer support tickets to ensure timely resolution
• Troubleshoot technical issues and provide guidance on product usage
• Build and configure integrations between systems using the iPaaS application

Required Qualifications

• Bachelor's degree in a related field or equivalent work experience
• 1 - 3+ years of experience in a technical customer-facing role
• Experience with iPaaS platforms and web services
• Familiarity with scripting languages such as JavaScript, Python, or PowerShell
• Strong project management and interpersonal skills