Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Manage inquiries from employees and establish networking environments through system configuration and installation
• Maximize network performance by monitoring, troubleshooting, and collaborating on network optimization
• Secure network systems by enforcing policies and reporting on network operational status

Required Qualifications

• A.A., A.A.S., or higher college degree in a technical field
• 3 or more years of relevant job experience in technical support roles
• 3-5 years of experience in a network support role
• In-depth knowledge of TCP/IP networking, routing, and switching
• JNCIA or CCNA certification or equivalent industry experience preferred