Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Provide timely, efficient technical support with prompt responses to customer inquiries
• Troubleshoot and resolve customer issues via phone and other communication channels
• Collaborate with the engineering team to address complex technical challenges

Required Qualifications

• Strong expertise in Microsoft Windows operating systems
• Familiarity with PowerShell scripting and basic script understanding
• Proficiency in Mac OS and/or Linux platforms
• Previous experience in technical support or customer service roles
• Solid experience troubleshooting software issues across various environments