Manager of Member Engagement

Job Summary

A company is looking for a Manager of Member Engagement to oversee member engagement and retention efforts.

Key Responsibilities

• Identify and implement continuous quality improvements for member engagement and retention
• Manage and develop a team to meet or exceed performance targets
• Collaborate with operational areas to address member issues and maintain member materials

Required Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• Preferred experience in data analysis and campaign management
• Preferred graduate degree or equivalent combination of education and experience