Temporary Call Center Agent

Job Summary

A company is looking for a Temporary Call Center Universal Agent to assist customers via phone, email, and chat.

Key Responsibilities

• Identify and handle customer inquiries completely and accurately via phone, email, and chat
• Demonstrate strong customer service and sales skills to enhance customer interactions
• Complete necessary documentation and maintain accurate customer data in Contact Center systems

Required Qualifications

• 6+ months of customer service experience
• Ability to work independently and manage regular duties with minimal supervision
• Call center, retail, and/or e-commerce experience is a plus
• Technical aptitude is a plus, but not required