Training Specialist

Job Summary

A company is looking for a Training Specialist to support the Customer Care and Sales teams.

Key Responsibilities

• Develop training modules and content in areas such as process, SOP compliance, and product knowledge
• Schedule and deliver training for new and existing employees
• Conduct quality auditing to ensure training and process compliance

Required Qualifications

• 1 - 3 years of experience in a teaching/training position
• Solid knowledge of corporate training techniques
• Proficiency with Microsoft Office Suite, especially PowerPoint
• Experience with Salesforce, Adobe Acrobat, LMS, or training software/tools is a plus
• Associate or bachelor's degree preferred