Trauma Registrar

Job Summary

A company is looking for a Trauma Registrar.

Key Responsibilities

• Provide customer service and resolve escalated member or provider issues
• Train staff and provide informational resources for the service center
• Maintain records and track cases for assigned areas of benefits services

Required Qualifications

• High school diploma/GED or equivalent working knowledge
• Three to four years of experience in a high-volume service center or managed care environment
• Substantial previous related work experience in managed care benefits member/provider services
• Ability to handle a high volume of incoming calls and maintain a professional demeanor
• Familiarity with the company's customer information systems and benefit plans