Job Summary
A company is looking for an Associate Customer Support Representative (Vet).
Key Responsibilities
- Provide superior customer service via phone, chat, and email
- Field troubleshooting questions and assist customers with software training
- Participate in departmental meetings and communicate customer issues
Required Qualifications
- Proficient in using Windows and Microsoft Office Suite
- Prior customer service experience
- Ability to work flexible hours, including weekends and holidays
- Positive attitude and eagerness to learn
- Ability to adapt quickly to new situations
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