Job Summary
A company is looking for a Virtual Support Agent to join their team on a full-time or part-time basis.
Key Responsibilities
- Respond to customer inquiries via email, chat, and phone in a timely and professional manner
- Provide administrative support, including scheduling, data entry, and document management
- Monitor and manage support tickets, ensuring cases are followed through to resolution
Qualifications & Skills
- Proven experience in customer support, administrative assistance, or a related role
- Tech-savvy with the ability to quickly learn new software tools
- Ability to work independently and manage time effectively
- Reliable internet connection and a quiet, professional workspace
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