Washington Licensed Claims Director

Job Summary

A company is looking for a Director of Property Damage Claims.

Key Responsibilities

• Provide leadership and vision for all property damage claims operations
• Develop strategies, best practices, and quality assurance standards that improve outcomes
• Use data and analytics to identify trends, control loss costs, and drive continuous improvement

Required Qualifications

• Bachelor's degree or equivalent experience
• 10+ years of diverse claims experience (auto, general liability, homeowners, and/or commercial)
• 5+ years of proven leadership in claims management
• Strong analytical and decision-making skills
• Empathy for customers, agents, and team members