Weekend IT Support Technician

Job Summary

A company is looking for a Weekend IT Help Desk Technician.

Key Responsibilities

• Act as the first point of contact for IT-related issues reported by users during weekend shifts
• Diagnose, troubleshoot, and resolve technical problems related to hardware, software, and network connectivity
• Assist with user account management tasks and document support requests accurately

Required Qualifications

• Proven experience in help desk or technical support roles
• Familiarity with common operating systems such as Windows and macOS
• Strong troubleshooting skills for hardware, software, and networking issues
• Basic knowledge of Active Directory and user account management
• Availability to work weekends with flexibility for occasional extended hours