Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Answer member questions quickly and professionally
• Build strong connections and uncover member needs
• Make outbound calls for follow-up and resolve issues on the first call when possible

Required Qualifications

• Motivated and empathetic attitude
• Ability to learn the product line and explain it confidently
• Experience in recommending products and services
• Ability to overcome objections with positive responses
• Thrives in a goal-driven environment