Workforce Scheduler

Job Summary

A company is looking for a Workforce Scheduler.

Key Responsibilities:

• Design, manage, and maintain staffing schedules to ensure optimal coverage across all shifts
• Partner with the WFM Capacity Planner and Operations team to confirm schedules and resolve conflicts
• Track weekly shrinkage and develop reports to monitor performance and provide insights to leadership

Required Qualifications:

• Proven experience in workforce management or scheduling in a service-oriented environment
• Proficiency in WFM tools and reporting systems
• Highly flexible and responsive to changing business needs
• Willingness to work varied shifts and extended hours when necessary