Account Director

Job Summary

A company is looking for an Account Director responsible for enhancing customer relationships and driving sales growth.

Key Responsibilities

• Manage and optimize the overall customer experience while nurturing relationships and influencing decision-makers
• Collaborate with regional partners to implement a solutions-oriented approach for upselling and minimizing churn
• Effectively manage accounts, develop strategic plans, and provide accurate sales forecasts to inform management decisions

Required Qualifications

• Bachelor's degree with 8+ years of related experience, or a Master's degree with 6+ years, or a PhD with 3+ years of experience
• Knowledge of software solutions and the ability to align them with customer business needs
• Experience in account management and customer success strategies
• Understanding of economic drivers and industry trends to identify expansion opportunities
• Ability to communicate effectively in the native language of the assigned territory