Senior Client Partner, Customer Success

Job Summary

A company is looking for a Senior Client Partner, Customer Success.

Key Responsibilities

• Own renewals for high revenue customers, driving commercial strategy and execution
• Lead negotiations on pricing, contract terms, and multi-year agreements
• Identify and pursue expansion opportunities while managing renewal revenue targets

Required Qualifications

• 5 to 8+ years of experience in renewals, account management, or customer success in a B2B SaaS environment
• Proven track record of managing revenue-generating renewals and driving retention and growth
• Experience negotiating pricing and contract structures
• Ability to work independently and build trust quickly with stakeholders
• Experience using Salesforce or similar CRM tools for forecasting and pipeline management