Account Management Manager

Job Summary

A company is looking for a Manager of Account Management.

Key Responsibilities

• Lead and coach the Account Management team to achieve KPIs while fostering a high-performance culture
• Conduct performance conversations and provide guidance for team members' career development
• Analyze data to identify trends and develop strategies for improving team performance and customer outcomes

Required Qualifications

• Bachelor's Degree or equivalent SaaS leadership experience preferred
• 5+ years of experience leading customer-facing teams in SaaS or Product-Led Growth environments
• 3+ years in staffing, hiring, and performance management of front-line employees and junior managers
• Proven ability to build and lead high-performing teams while fostering accountability and innovation
• Strong technical aptitude and experience with data-driven decision-making