Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Provide technical guidance to customers for optimal usage of the platform
• Translate business requirements into solution architectures aligned with customer goals
• Collaborate with internal teams to resolve technical issues and support customer growth opportunities

Qualifications

• 2-5 years of experience in a Technical Account Manager or similar role within SaaS or enterprise commerce
• Strong understanding of e-commerce ecosystems, including PIM, CMS, and ERP systems
• Experience with APIs and digital experience orchestration
• Strategic mindset with the ability to align capabilities to deliver measurable value
• Comfortable working in fast-paced, cross-functional teams with enterprise clients globally