Account Manager

Job Summary

A company is looking for an Account Manager to manage client relationships in the higher education sector.

Key Responsibilities

• Develop and maintain strong relationships with higher education clients, serving as their primary point of contact
• Educate clients on the capabilities of the Program Evaluation System (PES) and identify opportunities for account growth
• Collaborate with internal teams to ensure client satisfaction and address inquiries effectively

Required Qualifications

• Associate's or Bachelor's degree
• 3+ years of experience in account management or a customer-facing role, preferably in B2B SaaS or technology for higher education
• Strong understanding of sales principles and customer relationship management practices
• Proficiency in HubSpot is preferred
• A passion for higher education and data-driven decision-making