Account Manager, EU

Job Summary

A company is looking for an Account Manager, EU (German/English): Maternity Cover - Germany Remote.

Key Responsibilities

• Provide priority support for high-value contest clients, including creative consultations
• Develop trusted advisor relationships with clients and promote retention
• Deliver personalized support and educate clients on branding and product offerings

Required Qualifications

• Ability to think innovatively and develop on-the-spot solutions
• Experience in an omnichannel environment, primarily involving email and phone support
• Strong interpersonal skills with a focus on customer needs
• Flexibility and adaptability in a dynamic environment
• Experience in soft sales, with a focus on client success