Senior Account Operations Specialist

Job Summary

A company is looking for a Senior Account Operations Specialist for a remote opportunity.

Key Responsibilities

• Build and maintain relationships with fitness center leaders and staff through various communication methods
• Support new contract implementations and contract renewal discussions, ensuring service delivery meets partner needs
• Resolve issues to ensure successful program delivery and provide business consultation to participating locations

Required Qualifications

• Bachelor's degree preferred or equivalent experience
• 2 or more years of experience in vendor management, provider networks, customer service, or client services
• Proficiency in MS Office applications
• Ability to manage multiple priorities and work independently
• Knowledge of the fitness industry and experience with older adults is a plus