Account Manager

Job Summary

A company is looking for an Account Manager responsible for client communication and business relationship development in the events industry.

Key Responsibilities

• Conduct market research to identify new business opportunities and develop relationships with leads
• Educate clients about products and services, manage order inquiries, and ensure a satisfactory customer experience
• Liaise with Operations/Production regarding product availability and manage customer data and payment processing

Required Qualifications

• Bachelor's Degree from a four-year college or university desired
• Minimum 2 years of experience in the event or hospitality industry in relevant functions
• Proficiency in IntelliEvent software and experience with CRM systems
• Ability to calculate figures such as discounts and percentages
• Bilingual in English and Spanish is a plus