Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to guide partners through integration builds and ensure successful platform onboarding.

Key Responsibilities

• Serve as a subject matter expert for integrated offerings, APIs, and webhooks
• Guide partners through new integration builds, ensuring seamless onboarding onto the platform
• Collaborate closely with merchants and integration partners, providing technical support throughout the integration process

Required Qualifications

• 3+ years' experience translating technical concepts into business solutions
• Strong technical knowledge of integrations, APIs, and webhooks
• Hands-on working experience with SQL for troubleshooting
• Proven experience in project and/or program management, including sprint planning
• Familiarity with JIRA and agile development environments