Senior Account Operations Specialist

Job Summary

A company is looking for a Senior Account Operations Specialist for a remote opportunity.

Key Responsibilities

• Build and maintain relationships with fitness center leaders and staff through various communication methods
• Support new contract implementations and contract renewal discussions, capturing partner feedback
• Resolve issues to ensure successful delivery of fitness programs and provide support to marketing and sales teams

Required Qualifications

• Bachelor's degree preferred or equivalent experience
• 2 or more years of experience in vendor management, customer service, or client services
• Proficiency in MS Office applications
• Ability to manage multiple priorities and work independently
• Knowledge of the fitness industry and experience working with older adults is a plus