Manager of Client Engagements

Job Summary

A company is looking for a Manager of Client Engagements.

Key Responsibilities

• Directly manage a team of 5-10 analysts, providing coaching and career development
• Collaborate with Account Management and Client Success to meet customer expectations and identify service improvement opportunities
• Lead cross-functional initiatives to align offerings, drive adoption, and incorporate market feedback

Required Qualifications

• 6+ years of relevant professional experience in government and/or technology and project management
• 1-2 years of experience in a people management role
• Experience working in a client-facing capacity within a SaaS organization
• Proven track record of leading delivery teams at a SaaS company
• Experience managing services P&L and operating a services organization at scale