Account Manager

Job Summary

A company is looking for an Account Manager to drive customer success through retention, adoption, revenue growth, and customer advocacy.

Key Responsibilities

• Manage customer relationships to ensure satisfaction and drive business results
• Identify and implement efficient processes and systems to enhance productivity and customer experience
• Utilize data to guide strategic business decisions and reach out to high-value customers

Required Qualifications

• Minimum 2 years of experience in customer success or relevant field
• Process-oriented and self-starter
• Experience with Google apps such as Drive, Docs, Sheets, and Slides
• Deep understanding of the platform, SEO, and marketing strategy
• Knowledge of third-party integrations such as CRMs and domain hosts