Strategic Account Manager

Job Summary

A company is looking for a Strategic Account Manager to support a major technology partner with multiple active programs and potential for expansion.

Key Responsibilities

• Manage the full consultant experience from onboarding to offboarding, focusing on relationship health and proactive support
• Lead consultants through the engagement lifecycle and ensure smooth coordination of internal and client-specific steps
• Develop strategic partnerships with client stakeholders and support account growth through consistent engagement and delivery excellence

Required Qualifications

• 5+ years in account management, client success, or consulting delivery roles
• Experience managing strategic accounts and growing business relationships
• High comfort level operating in fast-paced and occasionally ambiguous environments
• Experience preparing or supporting Statements of Work (SOWs) and quoting conversations
• Proficient in CRM usage to maintain accurate records and track deals