Job Summary
A company is looking for an Account Manager to join their remote team and enhance customer relationships while driving business growth.
Key Responsibilities
- Manage a growing book of business and serve as the main point of contact outside of Support
- Work cross-functionally with various teams to ensure smooth client interactions and expectations
- Identify upselling opportunities and assist in the onboarding process for new clients
Required Qualifications
- Experience in building customer relationships and managing sales and training
- Familiarity with cannabis retail operations and compliance systems
- Proven ability to manage a large book of business with strong organizational skills
- Comfort with various software tools like Hubspot, JIRA, and Slack
- Technical skills and experience working in a tech and remote environment
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