Annuities Customer Support

Job Summary

A company is looking for an Annuities Customer Support representative.

Key Responsibilities

• Provide customer service by analyzing and resolving complex customer-related issues
• Maintain accurate product knowledge and ensure integrity of customer accounts
• Educate customers about product features and self-service functionalities

Required Qualifications

• High school diploma is required
• Experience in annuities customer service is required
• Ability to work with minimal supervision using pre-established guidelines
• Proven track record of handling escalated situations effectively
• Bachelor's degree is preferred